You may have already noticed that several of our products have been marked as “Temporarily Out Of Stock”. This is because our last expected shipment of kratom was blocked from entering the country by the U.S. Customs Agency according to FDA issued Import Alert 54-15.
Other kratom vendors have also been experiencing similar problems.
What are we doing about it?
We are currently working with DHL customs specialists to set up an import account which should put us in a better position to be able to contest issues that arise with customs in the future. We are also doing our best to make sure we are in compliance with all applicable laws in order to improve our chances of having Customs admit our packages.
Unfortunately, this whole process has taken more time than we would have liked; it has already taken two weeks to set up the DHL account, almost a month of waiting for a response from customs before that as to why our last package didn’t arrive, and another week or so before that, for our supplier to ship the package.
At this point, we should disclose that our kratom reserves are running extremely low and we do not yet have an expected date for the next shipment to arrive. We are working hard to make that date come as soon as possible however.
If you would like to be proactive and do something to help kratom vendors like us be able to continue to receive regular supplies of kratom from overseas, we suggest visiting www.AmericanKratomAssociation.org learning about what you can do to help, and leaving a donation. From what we have seen, these guys do good work, they fight to keep kratom legal and accessible in the U.S., but don’t take our word for it, check them out for yourself.
Thank you for all your support and understanding, and if we don’t have something available in our store for you right now, please check back in the upcoming weeks and hopefully we will have resolved these supply chain issues by then.